Comments on: How Not To do e-Customer Service: “Call Us” http://cogdogblog.com/2005/02/28/how-not/ Alan Levine's blog space for barking about instructional technology Fri, 21 Nov 2008 21:48:21 +0000 http://wordpress.org/?v=2.6.3 By: Bud Hunt http://cogdogblog.com/2005/02/28/how-not/#comment-1238 Bud Hunt Tue, 30 Nov 1999 00:00:00 +0000 http://cogdogblog.com/2005/02/28/how-not-to-do-e-customer-service-call-us/#comment-1238 Like you, I have had problems with Qwest -- I actually was told by one manager after they had royally screwed up my phone service that "People depend too much on telephones these days." If there were an alternative in my area, you can bet that I'd switch. Immediately. At least it's reassuring to know that I am not alone in my disgust and disdain for the company. Like you, I have had problems with Qwest — I actually was told by one manager after they had royally screwed up my phone service that “People depend too much on telephones these days.” If there were an alternative in my area, you can bet that I’d switch. Immediately.

At least it’s reassuring to know that I am not alone in my disgust and disdain for the company.

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