I recall a conversation with Bryan Alexander who relayed his travel experience in the form of an inverse law- the higher the cost and luxury status of a hotel, the worse your internet connectivity will be– the best free wireless is found in an obscure Motel 8 in rural Pennsylvania.
This has certainly proven true this week with the NMC Conference in Cleveland- the Intercontinental Suites is a swank place, but the in room internet paid connectivity has been shot to hell all week (was it a hotel full of techies?); there is zero wireless available in a place that you think would cater to businesses, and the rates they charge for our conference connections border on grand larceny (they not per line, but per connected Mac address- so each computer hooked in is another kaching). To some minimal amount defense, the hotel is bound by their contract to a provider with a name I will choose not to slander, because it would be really easy to pile on some nasty adjectives.
It just took 25 minutes for their “service” to process a connection request, at a speed bordering on tin cans and clothesline before the lights came on. It makes little sense, since once that ordeal is over, the connection is fairly decent, like cable in a crowded neighborhood. All their “supprt” line can do is blame the issue on too many connections or (and I swear this is what their rep said, “too many people engaged in illegal peer to peer file sharing.” What a load of dog doo-doo.
So if you want a plush robe in your closet and soap carved into flower shapes, shell out the big bucks; if you need to get some work done on a free and reliable wireless, check into the local No Tell Motel.