http://cogdogblog.com/2007/07/03/user-experience-7734/ Alan Levine's blog space for barking about instructional technology Mon, 08 Sep 2008 01:03:21 +0000 http://wordpress.org/?v=2.6.1 http://cogdogblog.com/2007/07/03/user-experience-7734/#comment-30548 Meg Tue, 03 Jul 2007 21:35:32 +0000 http://cogdogblog.com/2007/07/03/user-experience-7734/#comment-30548 In my experience I have found two extremes about company websites. To one side are the companies that offer very efficient and customer-friendly websites. These companies seem to want to do business with us and provide us with the information that we need to do so. On the other hand, are the companies that use their websites to deter customers from gathering information. These are the companies that I won't patronize. At least, not until they get their act together. In my experience I have found two extremes about company websites. To one side are the companies that offer very efficient and customer-friendly websites. These companies seem to want to do business with us and provide us with the information that we need to do so. On the other hand, are the companies that use their websites to deter customers from gathering information. These are the companies that I won’t patronize. At least, not until they get their act together.

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