They do. I want the world to know. (this is an hour after my second request submitted to their support email for help)
Twas not a happy experience last 2 days with Dreamhost and a migration to their “private server” experience…. I had not responded to their first offers on this, and they came back with a 33% off, and after reading a a bit on it, decided to gamble.
Maybe a bad dice roll, but (despite my last hours of made twittering) am holding off on the complete “They Suck” conclusion.
When they migrated my database, my site went down for a few hours with “database connection error” – I could not log into MySQL through any means. I submitted a report and they did fix after a fwe hours citing a need to refresh the database ,permissions (essentially I was locked out of my own database).
Then the message came last night that they had “successfully” merged my MySQL databases- with the :”success” as shown above– for 10 freaking hours. I notified them right away, but it took more than 10 hours for them to again fix the database.
Moving hosts is a PITA but at some point they force your hand.
Am waiting to see what kind of effect the private server has, and dreading the thought of moving, but its certainly in the table, keeping in mind CogDog’s Law of Service Providers: They All Suck or will Eventually Suck.
I do plan to be getting my full off-Dreamhost backups ASAP.