Comments on: Just Say No to Yes Optus

By: Regrets, Yes, - CogDogBlog

Regrets, Yes, - CogDogBlog — Tue, 13 Dec 2011 00:54:29 +0000

[...] many TED Talks recently, but given large swaths of not having internet in Australia (once again, no thanks to Optus for screwing me out of my money and my data plan). I watched a few episodes on the bus/plane/internet-less hotels on my [...]

By: Melbourne The Rowan Peter Way - CogDogBlog

Melbourne The Rowan Peter Way - CogDogBlog — Mon, 05 Dec 2011 14:40:17 +0000

[...] banter recorded as an audio file for the StoryBox) over to Docklands, where I had walked last week in my vain attempt to deal with my Optus sim card which does not work with my phone for data [...]

By: Geoff Higgins

Geoff Higgins — Tue, 29 Nov 2011 09:38:23 +0000

You asked to speak to the wrong person Alan – you should have asked to speak to PR. Asking for the manager is so 2004.

…Gef

By: Optus

Optus — Tue, 29 Nov 2011 04:51:38 +0000

Hey, really sorry to hear of the experience you had with us when you called through for support.

I’d like to get some information from you to ensure this is all provided as feedback and happy to look into the starter kit you’ve got there also.

We want everyone to have a great experience when they call through so this type of feedback is definitely something that we want to hear!

If you’d like me to check this out further, could you please send your info & also the starter kit details through to me @ http://bit.ly/OPTUS and I’ll give you a call.

Cheers,

Ian Thomson
Optus Social Media Response Team