cogdogblog: Is eBay Customer 'Service' Smokin' Crack? Comments and Trackbacks

CDB Entry: Is eBay Customer 'Service' Smokin' Crack?

Fri, 03 Dec 2004 12:39:13 -0700

If you think I get overly torqued about spammers, poor web site from big entities and doofus customer service is right up there as well. I continually deal with some online banking and bill paying service that works marvelously, and...

comment by: Tom Hoffman

Fri, 03 Dec 2004 13:33:57 -0700

I think your experience might have been triggered by someone phishing for your eBay password. I think I've gotten similar emails but I simply deleted them under that assumption. There are also some extremely convincing and professional PayPal phishing emails going around.

comment by: Paul

Fri, 03 Dec 2004 15:28:46 -0700

I think Tom is probably right...there are a number of phishing schemes related to Ebay and PayPal floating around. This sounds like a new twist on an old scheme...forward the original email to spoof@ebay.com (really).

I'll be happy to help you with your Ebay problem, what's that login again? (snort, gufaw, arrrgh!)

P:)

comment by: Alan Levine

Fri, 03 Dec 2004 16:57:07 -0700

Yes, that crossed my mind, except all links in the mail pointed to legit eBay sites. I always peek at the source with mail like this.

I get tons of these from phishers posing as banks-- peeking at the HTML source shows that the links always point to suspicious numerical IPs.

Regardless, I find eBay's lack of response bothersome.