Email is the communication norm. It is no more special than the phone. But it is the worst way to manage information over time or the “KM” buzzword (which by the way I have never understood— “mamaging knowledge”, it sounds like managing “wisdom” or quantifying ethics or s snipe hunt). I have noticed recently, in our system, that there are 2, 3, maybe event 10 messages a day that float around announcing some workshop, or an art exhibition, or a special speaker, or a performance- and usually is some monstrous graphic or HTML super-soaked giant message. Announcing things via email is very appropriate, but for the most part, this is the only ever electronic record of these events. E-mail is about the worst archiver and inefficient means of managing information. The worst. The half life of an email message is maybe 8 hours once it scrolls down the inbox, and [...]
(see the full barking...)



