Blog Pile, Rants

One Small Social Media Victory: Canon Frees Me From Rebate Hell


cc licensed flickr photo shared by Jon Bradley Photography

Yay!

Just minutes ago, I got a phone call from Michelle from Canon, who apparently caught wind of my blogged descent into Canon Rebate Hell. She apologized for the frustration, and is FedEx-ing my rebate check.

So what say you, are blogs dead? Is there no value here?

Profile Picture for Alan Levine aka CogDog
An early 90s builder of the web and blogging Alan Levine barks at CogDogBlog.com on web storytelling (#ds106 #4life), photography, bending WordPress, and serendipity in the infinite internet river. He thinks it's weird to write about himself in the third person.

Comments

  1. Way to go. Using the power for good. I have this fantasy of creating a site that would become a hub for these kids of documented complaints about major companies. I’d SEO the hell out of it so that companies would have to pay attention. Then it would single-handedly fix all of the abysmal customer service we deal with and the world would be a better, brighter place.

    1. You don’t have to make the sites, the exist- I’ve had mixed results using GetSatisfaction.com -some companies repsond quickly, others not at all.

      If it is any sign, Canon does not even have a presence there.

      1. Yeah, I’ve seen Get Satisfaction, but that’s not really what I’m thinking of. GS is too company-oriented in terms of it’s audience. I mean, it sees itself as a CRM tool for companies. What I’m thinking of would be totally consumer driven and would shame companies into doing something about their lousy service b/c of the abundance of user-contributed complaints. I’m not interested in helping companies with their CRM; I’m interested in helping the unwashed masses get justice!!

        Maybe there is something else out there that’s doing this. I dunno.

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