Uncategorized

How Not To do e-Customer Service: “Call Us”

Our local telephone service provide, Qwest, has these smarmy tv commercials with customers gushing how great the Qwest “Spirit of Service” is. I will not be starring in any of these soon. Regular CDB readers will know we periodically bark and growl about bad online customer service, so here is chapter 22 in the novel. […]

Blog Pile

Stark Raving MAD

I owe my sarcastic streak to a boyhood influence of MAD magazine – the codebook to becoming a solid porcupine internet citizen. But Doug Gilford’s Mad Cover site is an over the top homage to friends of movie spoofs, Roger Kaputnik, Spy vs Spy, and the fold in covers. The site goes as far as […]

Uncategorized

Now the iPodless Podcaster

Day number 578 without an iPod… No, I have no intent to start regular podcasts, enough other people with velvety FM radio D.J. type voices that never say “ummm” are at it already. There is no time to jump into this endeavor. But never say never. On the other hand, twice or more or in […]

Uncategorized

To My Spelling And Academic Superiors Way Up North

Oh dear, I have a spelling and grammatical error on the introduction of a web page. It is the end of civilization as we know it, and it exemplifies how horribly inadequate, shameful, and without merir the entire US educational system really is. I must humbly apologize to all my US fellow educators, as my […]

Uncategorized

I’ve been Skyped, Flossed

A few weeks ago I was audio interviewed via Skype by Teemu Arina, a 1 hour plus session between me in Arizona and Teemu in Finland that was remarkably clear, had no dropouts. In an almost heroic effort, Teemu edited this to a pod/webcast, painstakingly removing my frequent “umms” as well as abstracting my free […]

Uncategorized

Wow! What a Portfolio-lific Day

Just wrapping up from today’s event “ePortfolio Dialogue Day: Digital Stories of Deep Learning for Students and Faculty” with our excellent guest Helen Barrett, and it was a rousing success. Wish I could have been blogging it all, but other duties called. Helen gave an outstanding overview of the eportfolio landscape, and hammering the not […]

Uncategorized

SoFIA Releases First 8 Open Content Courses

Sofia (Sharing of Free Intellectual Assets) intends to do for the community college level what MIT’s Open Courseware offers for upper division courses- free, open content courses you can use in whole or part. Free with Creative Commons licensing. The first 8 courses are available from their gallery: The pilot grant open content initiative, Sofia […]

Uncategorized

Watch Out for Leon

Look out fellow bloggers, Leon Lighips a.k.a Guru of the Obvious is going after your Technorati ratings and is planning on becoming king of the Long Tail, the A-List of all A-Lists….