Blog Pile

Asking the Google-able

Yes, we know that Google has become the appliance of the web. If it were to go out, it would be on the scale (well not really) of losing electric or water. And while some may bemoan that students’ first thought to research is to Google-it, I find myself curious that often people ask me […]

Blog Pile

50 Ways Seeks 150 Examples

I am rather overwhelmed and honored when people tell me how they use, refer or just like the 50 Ways to Tell a Web 2.0 Story (heck I just found out the Andy Carvin blogged it with some nice words way back in November at PBS). It was just a half crazy idea that has […]

Uncategorized

Help! Jailbreak me from the Brig of the Stinky Alltel Pirates

I am far from alone being in individual ramrodded by a company that takes your money for a service it does not provide. But these dinosaurs are in denial of the asteroids raining down on them, as the net empowers us to put their evil deeds into the light. This is my little experiment to see if a single, frustrated, beaten down customer can take on a giant smelly pirate. Help me out my casting foul words and links their way.

Hence, I am here to tell you the tale of the Alltel Pirates and how they have me chained to their brig. Oh how foolish I was to fall for their ship!


Mock up of Alltel.com site plus pirate face from cc licensed flickr photo Pirate Phobia.

In summary:

  • The wireless internet service my organization pays monthly fees for has failed to connect, repeatedly disconnected, or has been wrongly turned off over the last 2 months in such places as Houston, Orlando, San Francisco, Los Angeles, San Diego. We pay for a service not delivered.
  • Multiple calls to tech support have failed to fix the issue and in the latest round, their advanced technical support claims that the equipment sold to me at an Alltel store, that worked fine for 4 months, is not supported in my Mac OS X computer. This is in conflict with the manufacturers own specs. So they sold me service and equipment they cannot support.
  • According to their “retention department” any termination of service will result in my organization being charged a $200 termination fee.

Once more, we have paid for a service not delivered and we must pay to get out of the contract. A contract is an agreement, where I agree to pay (which has been done) for a service to be delivered (which has not been done). I should not have to pay to break a contract that Alltel has not fulfilled.

So instead, I wish to take them down via the power of the internet and social networking. Tell everyone you know NOT to sign up for ANY Alltel service. Spread the word.

With that, a tale of pirates…

Blog Pile

Waiting for the Twitter Follow Up Song

Here’s a toe tapper – show your love for Facebook: Linktribution to Suw Charman-Anderson So now Facebook has a chat client built in. Where did they get that idea? Will they try to position themselves as also a hub for web-apps? While working on your FaceDocs will you be able to poke your colleague or […]

Blog Pile

Internet2 Dogtation

20080423 Foto by ghbrett posted 23 Apr ’08, 8.51am MDT PST on flickr Snap of me as camera man during Virtual Worlds panel at Internet2 Spring Member Mtg. CD Barkley (aka Alan Levine) giving his presentation in character in world. George Brett, the photographer here, had invited me to be a panelist on a virtual […]

Blog Pile

Now This is a Conference Bag!

Now This is a Conference Bag! by cogdogblog posted 22 Apr ’08, 11.38pm MDT PST on flickr They don’t make them like the used to… most of ther bags I get at conferences end up in the filing cabinet. This heavy duty tool box was the cool giveaway at UCON97, the 1997 Macromedia Users Conference, […]

Blog Pile

I Think I Remember These

I Think I Remember These by cogdogblog posted 21 Apr ’08, 8.12pm MDT PST on flickr My running shoes have not seen the light outside the closet since the PF Chang’s marathon in January. Today was the first run in like 3 months. Not very far (less than 2 miles), not fast at all, just […]

Blog Pile

My iPod Will Not Crash Your Airplane

My iPod Will Not Crash Your Airplane by cogdogblog posted 19 Apr ’08, 11.14pm MDT PST on flickr I’m getting more acute to the silly rules that we take on like mild sheep. Supposedly, any electrical device with an on/off switch can cause havoc on a jet’s navigation. What kind of engineers do they have […]